I am very disappointed with Great Wall Beijing. I thought there are still under starwood chain based on Internet search.
Definitely I do not experience starwood chain customer service leve with Great Wall Beijing.
I will like to comments following few items:
1. The hotel room do not have Aircond or Aircond is not working.
2. Pillow is very hard and mattress definitely do not have starwood heavenly bed experience
3. The shower tap is very hard to turn
4. Breakfast was horrible - egg station need to wait for 20min with one person serving, the Noodle is so dry and oily, the bao is not hot and is wet below the bao
5. Porridge and Noodle is tasteless
6. The worst is the concierge. I made a request for airport taxi for next day 9.30am Airport transfer and concierge said no need as it is plenty of taxi. I waited 20min for my taxi and the concierge do not even help to carry luggage.
Overall, never stay in Great wall Beijing Hotel. I am glad there are not part of starwood chain any more.
derrick Hoe
::I am very disappointed with Great Wall Beijing. I thought there are still under starwood chain based on Internet search. Definitely I do not experience starwood chain customer service leve with Great Wall Beijing. I will like to comments following few items: 1. The hotel room do not have Aircond or Aircond is not working. 2. Pillow is very hard and mattress definitely do not have starwood heavenly bed experience 3. The shower tap is very hard to turn 4. Breakfast was horrible - egg station need to wait for 20min with one person serving, the Noodle is so dry and oily, the bao is not hot and is wet below the bao 5. Porridge and Noodle is tasteless 6. The worst is the concierge. I made a request for airport taxi for next day 9.30am Airport transfer and concierge said no need as it is plenty of taxi. I waited 20min for my taxi and the concierge do not even help to carry luggage. Overall, never stay in Great wall Beijing Hotel. I am glad there are not part of starwood chain any more.
Joe Q
::This place is better than any 5 star hotels I have ever seen in the U.S
Tin Hang Liu
::Same same everywhere in the World, good quality, not a big deal in terms of original choices
วรภัทร ถกลทินกร
::Great for seafood buffet lunch. Lobster and carvier also serve here. Try it if you can and you will be happy like me!
Glenn Gordon
::Worst hotel I have stayed in in many years. I am a Starwood Member for over 12 years and would never return to this one.